General Terms and Conditions of Sale


Prices are quoted in Swiss Francs, Euros, US Dollars and Pounds Sterling. The amounts include VAT.

Methods of payment

Methods of payment : Paypal, bank transfers, credit card

Delivery and transport

Available items are sent by post within approximately 4 to 15 days, depending on the region (see the delivery and return page). A delivery cost per order is assigned to you.

Return or exchange of goods

Items must be returned intact and complete, in their original packaging (with the labels showing their references), accompanied by the delivery note, within 30 days of delivery. Kamak pays the return postage costs.

In the case of exchange, the shipping costs are also paid by Kamak.

Legal guarantee

In accordance with the law, you are obliged to notify us of any defects or anomalies in the goods delivered. Damages due to poor maintenance, non-compliance with the instructions of use, or normal wear and tear are not taken into account.

We do not accept any liability for loss or theft of the packages, once the delivery service mentioned to have been delivered by the delivery service (postal services, DHL, or other).

Data protection

All personal data will be treated as confidential. The information required to process the order will be processed by computer and may be passed onto associated companies, for order processing purposes.

Applicable law and place of jurisdiction

The applicable law is the Swiss law, and any dispute will be dealt with by the Court of Bern.